AGILYSYS INC

Agilysys, Inc.

Overview

• Focus: Software and services for the hospitality industry, offering cloud-native SaaS and on-premise solutions.
• Solutions: Point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications covering the guest journey.
• Markets served: Hotels, multi-amenity resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare facilities.
• Geographic reach: Americas, Europe, the Middle East, Africa, Asia-Pacific, and India.
• Headquarters: 3655 Brookside Parkway, Suite 300, Alpharetta, Georgia, 30022.
• Segment structure: Single reportable segment serving the global hospitality industry.

Business model and platform

• End-to-end hospitality technology platform that integrates core operational systems (PMS, POS, inventory/procurement) on a shared data foundation.
• Modular and scalable: Supports digital access, mobility, self-service, personalized offers, payments, service workflows, and analytics; designed to grow without unnecessary complexity.
• Deployment options: Cloud-native and traditional on-premise solutions with revenue from subscriptions, maintenance, and professional services.
• Analytics and automation: Uses analytics, machine learning, and automation to optimize pricing, inventory, labor, and guest experiences to increase satisfaction, loyalty, wallet share, and margins.

Revenue (year ended March 31)

• Total revenue:
  • 2026: $319.312 million
  • 2025: $275.624 million
  • 2024: $237.464 million
• Products:
  • 2026: $41.168 million
  • 2025: $41.324 million
  • 2024: $49.083 million
• Subscription and maintenance:
  • 2026: $205.941 million
  • 2025: $170.051 million
  • 2024: $138.069 million
• Professional services:
  • 2026: $72.203 million
  • 2025: $64.249 million
  • 2024: $50.312 million

Product and solutions portfolio

• Hospitality & Leisure (H&L) ecosystem:
  • Core PMS options: LMS, Versa, Stay (cloud-native SaaS) and related modules including Spa, Golf, Sales & Catering, and Residence Management.
  • Guest experience and operations: Booking engine, self-service check-in/out, loyalty, digital marketing, digital guest engagement, and integrations across Agilysys products.
  • Key modules: Book, Express Kiosk/Express Mobile, Book4Time (spa), Spa, Golf, Sales & Catering, Service, Reserve, Central Reservations, Loyalty & Promotions, Membership, Residence Management, Guest App.
• Food & Beverage (F&B) ecosystem:
  • Core POS and back-office: InfoGenesis POS; IG Kiosk; IG KDS; IG OnDemand; IG Fly; IG Quick Pay; IG Smart Menu; IG Digital Menu Board; IG PanOptic; Agilysys Pay and Pay Complete; eCash; Gift Card; Analyze.
  • Omni-channel guest experiences: Self-service ordering, contactless menus, mobile/tablet ordering, and integrated payments.
• Inventory & procurement ecosystem:
  • Eatec: Purchasing, recipe management, forecasting, production, and sales analysis with catering and nutrition modules.
  • Eatec Mobile: Mobile access with offline capabilities.
  • Stratton Warren System (SWS) and SWS Direct: Procurement workflows, e-commerce, bidding, and supplier tools.
• Representative clients and deployments span casinos, hotels, resorts, cruise lines, and large hospitality operators.

Customer and market context

• Customer base: Fragmented mix of large, medium, and boutique hospitality providers, including owned, franchised, and corporate divisions.
• Global footprint: Operations and customers across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India.
• Total addressable market (TAM): Approximately $16 billion in annual recurring revenue.

Backlog and revenue recognition

• Backlog reflects orders confirmed for products to be shipped and for certain professional and software subscription/maintenance services. Customer contracts may allow cancellations; non-cancelable orders are treated as remaining performance obligations as determined under applicable accounting guidance.

Corporate history (selected highlights)

• Organized in 1963 as Pioneer-Standard Electronics, Inc. (Ohio).
• Renamed Agilysys, Inc. after exiting the former business in fiscal 2003 and acquiring hospitality-focused units.
• Key acquisitions: Inter-American Data (2004), InfoGenesis, Visual One Systems, Eatec (2008).
• Strategic changes: Sold IT solutions business (2012); sold retail solutions (2014); opened a software development center in Chennai, India (2018); converted to a Delaware corporation (February 2022).