C.H. Robinson Worldwide, Inc.

Overview

C.H. Robinson is a global logistics provider offering freight transportation and comprehensive supply chain services across multiple modes: truckload, less-than-truckload (LTL), ocean, air, intermodal, and value-added services. The company operates a proprietary technology ecosystem, Navisphere, and applies Lean AI to optimize carrier selection, pricing, scheduling, and operations. It provides end-to-end solutions including 3PL/4PL services, freight consolidation, cross-border logistics, customs brokerage and compliance, supply chain consulting and design, warehousing, cargo insurance, and analytics.

In many engagements C.H. Robinson contracts directly with carriers on behalf of customers; in Managed Solutions arrangements it typically acts as the shipper’s agent while the carrier contract remains with the customer and the company earns service fees.

Scale and customers

• Consolidated total revenues: $16.2 billion (2025)
• Customer network: 75,000 customers connected via proprietary technology
• Carrier network: 450,000 contract carriers
• Shipments managed: Approximately 37 million shipments (2025)
• Freight value managed: Approximately $23 billion (2025)
• Global presence: Operations across North America, Europe, Asia, Oceania, South America, and the Middle East with an international network of offices and transportation partners

Segments and structure

• North American Surface Transportation (NAST): Truckload and LTL brokerage services across the U.S., Canada, and Mexico
• Global Forwarding: Ocean freight, air freight, and customs brokerage with an international network
• All Other and Corporate: Includes Robinson Fresh (sourcing and marketing of fresh produce and perishable items), Managed Solutions (launched November 2024 to provide 4PL services, TMS technology, and related consulting/management services), and Other Surface Transportation outside North America
• Europe Surface Transportation: Sale announced July 2024 and closed February 2025

Key capabilities and services

• Truckload: Dry vans, temperature-controlled vans, flatbeds, and bulk capacity via contracted motor carriers
• LTL: Consolidation, visibility, and aggregation of partial shipments into full truckloads
• Ocean: NVOCC/freight forwarder services covering routing, contract selection, and local pickup/delivery
• Air: Indirect Air Carrier (IAC) and freight forwarding for door-to-door air service
• Other services: Intermodal, warehousing, cross-border logistics, customs brokerage and compliance, trade consulting and design, project logistics, and cargo insurance
• Managed Solutions: 4PL-like services and TMS technology to manage all or substantial portions of a shipper’s transportation needs; revenue primarily through service fees
• Robinson Fresh: Sourcing, selling, and marketing fresh produce and value-added perishable items

Technology and operations

• Navisphere: Proprietary platform to connect customers with contracted carriers, manage shipments, track status, and optimize service and pricing
• Lean AI: A disciplined approach to applying artificial intelligence at scale to improve operations, enable faster decision-making, and enhance pricing and throughput

Pricing, contracts, and economics

• Pricing model: Dynamic costing and pricing; most contractual rate commitments are for one year or less and are subject to renegotiation; fuel surcharges commonly pass through as part of underlying linehaul pricing
• Carrier contracts: Often held by C.H. Robinson for daily transportation services; in Managed Solutions arrangements contracts may be held by the customer
• Profit composition: Transportation and logistics services accounted for approximately 95% of adjusted gross profits in 2023–2025
• Adjusted gross profit: Defined as total revenues minus the total of purchased transportation and related services and the cost of purchased products sourced for resale (a non-GAAP measure)

Corporate actions and highlights

• November 2024: Launched C.H. Robinson Managed Solutions to provide integrated 4PL services and TMS-enabled management of transportation
• July 2024–February 2025: Europe Surface Transportation sale announced July 2024 and closed February 2025

Financial and operational highlights (selected)

• Revenue: $16.2 billion (2025)
• Customers: 75,000
• Contract carriers: 450,000
• Shipments: ~37 million (2025)
• Freight value managed: ~$23 billion (2025)