DOMO, INC.

Domo, Inc.

Overview

Domo provides a cloud-based data and AI products platform that helps organizations connect data, generate insights, and operationalize intelligence across business functions. The platform supports storage, preparation, organization, analysis, visualization, automation, and distribution of data, with governance and permissions controls. AI capabilities are embedded across data preparation, analysis, automation, and applications and can use third-party AI models. The platform supports model management and agent-based workflows (Agent Catalyst) and is designed to sit on top of existing data ecosystems, integrating with major cloud data platforms and services while offering a managed cloud data warehouse and fast query layer.

Product pillars and capabilities

Key capabilities are delivered through modular product pillars that can be adopted independently or together:

• Data Integration
• Data Transformation
• Business Intelligence and Analytics
• Applications and Embedded Experiences
• Automation and Workflows
• Artificial Intelligence and Agent Orchestration
• Composable Platform Architecture (shared data foundation, governance, and intelligence)

Core features

• 1,000+ connectors, plus universal connectors and on-premises connectivity
• Low-code data transformation (Magic ETL) and code-based options (SQL, scripting)
• Embedded analytics, AI-enabled features, and applications
• Appstore for distributing apps and content
• Data warehouse integration with Snowflake, Databricks, Google BigQuery, Oracle, IBM Cloud, Redshift, Azure SQL, MySQL, Amazon Athena, and a managed data warehouse/fast query layer

Business model and go-to-market

• Land, expand, and retain approach with consumption-based services and enterprise-wide agreements (ELAs) offering unlimited users and data caps
• Primarily direct sales (inside and field) supported by marketing programs
• Partner ecosystem includes technology partners, system integrators, and consultants

Scale and customers

• Customers: Over 2,400 (as of January 31, 2026)
• Revenue concentration: No single customer accounted for more than 10% of revenue
• Revenue mix: Approximately 80% of revenue derived from U.S. customers (2025 and 2026)

People and resources

• Employees: 876 total (620 in the United States) as of January 31, 2026

Financial snapshot (fiscal years ended January 31)

• Revenue
  • 2024: $319.0 million
  • 2025: $317.0 million
  • 2026: $318.9 million
• Net loss
  • 2024: $75.6 million
  • 2025: $81.9 million
  • 2026: $59.3 million
• Annual Recurring Revenue (ARR) net retention (average)
  • 2024: 96%
  • 2025: 89%
  • 2026: 94%
• Multi-year contracts (dollar-weighted)
  • 2024: 66% of customers
  • 2025: 69%
  • 2026: 76%
• Cash and liquidity
  • Cash and cash equivalents: $43.0 million (as of January 31, 2026)
  • No amounts available to draw under the existing credit facility
• Financing
  • Filed shelf registration statement (Form S-3) for up to $300.0 million; at-the-market offering up to $150.0 million (as of 2024)
• Intellectual property
  • 92 issued U.S. patents as of January 31, 2026 (additional patents in the EU, UK, and China; expirations 2026–2041)

Platform and infrastructure

• Data centers and hosting
  • Uses AWS data centers in North America, Western Europe, Australia, Japan, and India
  • Customer data hosted in Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure data centers in the United States
• Security and compliance
  • Certifications and attestations include SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27018, HITRUST, and HIPAA-related validations
• Data connectivity and ecosystem
  • More than 1,000 connectors and broad on-premises connectivity options
• International footprint
  • Ongoing international expansion with related operational and regulatory investments

Intellectual property and risk posture

• Broad IP protection strategy covering trademarks, copyrights, patents, and trade secrets
• Use of open source software with associated license obligations and enforcement considerations
• Cybersecurity and data privacy/regulatory compliance are priorities, with ongoing investments in risk management, governance, and third-party assessments
• Revenue is largely subscription-based and recognized ratably over contract terms
• Competitive landscape includes major cloud and enterprise vendors as well as analytics specialists
• Continued investment across sales, marketing, R&D, and data center infrastructure
• Governance and regulatory considerations include international tax, transfer pricing, and data transfer compliance regimes (GDPR, CCPA/CPRA, UK GDPR, DP Frameworks)

Notable business attributes

• Enterprise readiness and governance to enable action on data
• Emphasis on AI-enabled workflows and real-time action in business processes
• Modular adoption model with a shared data foundation to reduce fragmentation and increase value as additional capabilities are adopted
• Core metrics emphasize recurring revenue, renewals, and expansion within existing customers as primary growth levers

Summary

Domo offers a cloud-based platform that unifies data integration, transformation, analytics, application development, automation, and AI into a governed, enterprise-grade environment. The company serves a large and growing customer base, generates the majority of revenue in the United States, and continues to invest in infrastructure, security, and product innovation.