Zscaler provides a cloud-native, zero-trust security platform (Zero Trust Exchange) that securely connects users, devices, workloads and AI agents to applications, AI models and data using policy-driven, AI-enabled inline security.

# Zscaler, Inc.

## What the company does
- Provides a cloud-native, zero-trust security platform called Zero Trust Exchange.
- Securely connects users, devices, workloads and AI agents to applications, AI models and data based on identity and business policy (never trusting by network location).
- Four main pillars:
  - Zero Trust SASE (cloud-based networking and security)
  - Security for AI (discovery, governance and protection of AI apps, models, agents, data and workflows)
  - Data Security (inline and out-of-band data protection across the data lifecycle)
  - Agentic Security Operations (AI-powered security operations for SecOps and IT)
- Core product domains include Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zero Trust Browser, Zscaler Digital Experience (ZDX), Zero Trust Branch, and Zero Trust Cloud.
- Global footprint and scale: cloud platform inline across 200+ public data centers and thousands of private edge sites; processes billions of transactions daily; uses AI/ML for threat detection and policy updates.

## Key metrics (as of July 31, 2026)
- Customers: approximately 11,000 globally.
- Customer base detail: over 4,600 of the estimated 20,000 organizations with over 1,500 employees.
- Employees: over 8,700 worldwide.
- Geographic workforce: about 60% located outside the United States.
- Revenue (historical by fiscal year):
  - Fiscal 2024: $2,167.8 million
  - Fiscal 2025: $2,673.1 million
  - Fiscal 2026: $3,352.5 million
- Revenue growth: Year-over-year growth of 23% (2025 vs 2024) and 25% (2026 vs 2025).
- Net income (loss):
  - Fiscal 2026: net loss of $63.2 million
  - Fiscal 2025: net loss of $41.5 million
  - Fiscal 2024: net loss of $57.7 million
- Accumulated deficit: $1,252.7 million as of July 31, 2026.
- International revenue share:
  - 2026: 47%
  - 2025: 49%
  - 2024: 50%
- Data center footprint: cloud platform expanded to over 200 public data centers globally, plus thousands of private edge sites.

## Additional context
The company emphasizes a platform-wide, policy-driven approach with inline inspection and AI-enabled threat intelligence. Its focus is on securing AI adoption, reducing attack surfaces, and enabling secure deployment of AI agents and models.

Zscaler is a cloud-native, multitenant security company that delivers a Zero Trust cloud platform (Zscaler Zero Trust Exchange) providing policy-based, identity- and context-driven access and data protection for users, clouds, networks, and AI.

# Zscaler, Inc.

## Overview
Zscaler provides a cloud-native, multitenant security platform that enables Zero Trust security for users, clouds, networks, and AI agents. Its core platform, Zscaler Zero Trust Exchange, replaces traditional perimeters (firewalls, VPNs, SD-WAN) with policy-based, identity- and context-driven access. The product portfolio is organized into four solution families:
- Zero Trust Everywhere: global policy-based security across users, clouds, and branches
- Data Security Everywhere: data loss prevention and protection for data-in-use, in-flight, and at-rest
- Security for AI: visibility, control, and protection for public and private AI applications and AI-enabled workflows
- Agentic Operations: integrating AI to improve SecOps and ITOps efficiency

## Platform architecture and coverage
- Three-tier cloud architecture: Central Authority (control plane), Enforcement Nodes (data plane with full proxy and in-memory processing), and Log Servers (lossless, in-memory logging with secure transmission).
- Global footprint: distributed across more than 160 public exchanges and thousands of private exchanges at the edge.
- Protection scope: Zero Trust Users, Zero Trust Cloud (workloads), and Zero Trust Branch (branches, factories, OT/IoT, campuses, and AI agents).

## Key capabilities and components
- ZIA (Zscaler Internet Access): secure access to internet destinations and externally managed apps with inline threat prevention, TLS inspection, and policy-driven protection.
- ZPA (Zscaler Private Access): Zero Trust Network Access to internal apps without exposing them to the internet; uses app-to-user micro-tunnels for granular access control.
- ZDX (Zscaler Digital Experience): end-to-end user experience monitoring with AI-assisted root-cause analysis and predictive analytics.
- Data security: AI-based data classification, Enterprise DLP, Unified SaaS Security (CASB/SSPM), Email DLP, and DSPM.
- AI-focused offerings: GenAI security, AI Guard for Users, AI-SPM for AI services, AI Guard for Private LLMs, and AI Decoys for LLMs.

## Market position and customers
- More than 9,400 customers across all major geographies, with an emphasis on large enterprises.
- Approximately 40% of the Forbes Global 2000 and over 45% of Fortune 500 companies are customers.
- International exposure: about 49% of revenue generated outside the United States; roughly 63% of full-time employees located outside the U.S.

## Financial performance and growth
- Revenue by fiscal year:
  - 2023: $1,617.0 million
  - 2024: $2,167.8 million
  - 2025: $2,673.1 million
- Year-over-year revenue growth: 34% (2023→2024) and 23% (2024→2025).
- Net income (loss):
  - 2023: -$202.3 million
  - 2024: -$57.7 million
  - 2025: -$41.5 million
- As of July 31, 2025: 7,923 employees worldwide.
- Channel contributions: the top five channel partners represented 28% of revenue in fiscal 2025.

## Scale and operations
- The cloud processes over 500 billion requests per day.
- Threat prevention and updates: blocks over 225 million threats daily and performs over 250,000 unique security updates daily.
- Data center strategy emphasizes resiliency and redundancy with locations in major interconnection hubs and partnerships with service providers.

## Strategy and business model
- Primarily a channel-driven sales model, with a mix of direct engagements and channel partners, including global system integrators, telecoms, VARs, and cloud marketplaces.
- Growth strategy focuses on new customer acquisition, deeper penetration within existing customers, international expansion, broadening the solution set, and maintaining a strong partner ecosystem.

## Intellectual property and integration
- Global cloud platform protected by a large patent portfolio (over 725 issued patents and pending applications as of 2025) and a suite of trademarks and domain registrations.
- Platform is designed to interoperate with identity providers, endpoint management, and SIEM vendors, supporting integrated security architectures.

Zscaler, Inc. is a leading cloud security company that provides a range of solutions built on a Zero Trust Exchange platform to secure users, devices, and applications across diverse industries.

# Zscaler, Inc.

## Business description
Zscaler, Inc. is a cloud security company founded in September 2007 and headquartered in San Jose, California. The company offers a cloud-native platform that secures and connects users, devices, and applications without relying on traditional perimeter security. Its Zero Trust Exchange promotes a zero trust architecture by removing dependence on on-premises security appliances. Zscaler delivers its solutions via a software-as-a-service (SaaS) model.

## Key products and services
- Zscaler for Users: Provides secure access to the internet and SaaS applications through Zscaler Internet Access (ZIA) and secure connections to private applications via Zscaler Private Access (ZPA).
- Zscaler for Workloads: Secures workloads across multi-cloud environments and private data centers, addressing security and operational challenges for cloud-native and hybrid deployments.
- Zscaler for IoT/OT: Protects Internet of Things (IoT) and Operational Technology (OT) devices from cyber threats while supporting access for maintenance and production applications.

## Market position and customers
- Customers: As of July 31, 2024, Zscaler has over 8,650 customers, including roughly 35% of the Forbes Global 2000.
- Industries served: Financial services, healthcare, retail, manufacturing, automotive, government, telecommunications, and others.

## Financial performance
- Revenue: For fiscal year 2024, Zscaler generated $2.17 billion in revenue, up from $1.62 billion in fiscal 2023.
- Net loss: Zscaler reported a net loss of $57.7 million for fiscal 2024, compared to losses of $202.3 million in fiscal 2023 and $390.3 million in fiscal 2022.
- Total assets: $4.70 billion as of July 31, 2024.

## Employees
- Workforce: 7,348 employees, with approximately 63% located outside the United States, primarily in India.

## Business model
Zscaler operates on a subscription basis. Customers typically sign multiyear contracts, and the company recognizes revenue ratably over the contract term, which generally ranges from one to three years.

## Conclusion
Zscaler is positioned as a leader in cloud security with its Zero Trust Exchange platform. The company focuses on securing organizations as they adopt digital and cloud-first business models.

Zscaler, Inc.

10-K / September 3, 2026

10-K / September 11, 2025

10-K / September 12, 2024

10-K / September 3, 2026

Zscaler, Inc.

What the company does

Key metrics (as of July 31, 2026)

Additional context